Your personal information is completely safe at Kerkya. We explain clearly what data we collect, why we collect it, and how we keep it secure.
Welcome to Kerkya. This Privacy Policy ("Policy") explains how your personal information is collected, used, stored, and protected when you use the Kerkya platform. Kerkya believes your privacy is a fundamental right — not just a legal obligation.
This Privacy Policy applies to the Kerkya website, mobile app, and all other digital platforms. By using the platform, you agree to the terms of this Policy. Please read it carefully, and contact our support team if you have any questions.
Kerkya never sells your data. Your information is used solely to improve our services and meet legal obligations.
Various types of information are collected when you register and use Kerkya. This data falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Email, phone number, address | Registration Form |
| Financial Information | Payment methods, transaction history | Deposits/Withdrawals |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Data | Page visits, betting history, login times | Automatic |
We never store your password or full payment card number. All payment information is processed through fully encrypted channels.
The data Kerkya collects is used for specific, limited purposes. We never collect more than what is needed, and we never use data beyond its intended purpose.
If you no longer wish to receive promotional emails or SMS from Kerkya, you can opt out at any time via your account settings or by contacting support.
The Kerkya website and app use cookies and similar tracking technologies. These enhance your browsing experience, remember your login details, and help analyze platform performance.
You can manage or disable cookies from your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
A cookie consent banner is shown on your first visit. You can accept or decline cookies based on your preferences.
Kerkya does not sell or rent your personal information to any third party. However, limited data sharing may be necessary in certain circumstances.
A strict confidentiality agreement is signed before sharing any data with third-party service providers. They are not permitted to use the data beyond Kerkya's stated guidelines.
Kerkya follows the highest industry security standards to protect your data. Multiple layers of protection ensure your information stays safe at all times.
Please keep in mind that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.
Under Kerkya's Privacy Policy, you have several important rights over your own data. Contact our support team if you wish to exercise any of these rights.
You have the right to know what information Kerkya holds about you.
You have the right to correct any inaccurate or outdated information.
Under certain conditions, you may request the permanent deletion of your data.
You can download a copy of your data to keep for your own records.
You may request that data processing be restricted under certain circumstances.
You can opt out of promotional communications at any time.
Kerkya does not retain data longer than necessary. Different retention periods apply depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transactions | 7 years | Financial Regulations |
| KYC Documents | 5 years after verification | Regulatory Authority Requirements |
| Cookie Data | 30 days to 2 years | Performance Analytics |
| Support Conversations | 3 years | Service Quality Improvement |
| Marketing Preferences | 1 year after opting out | To prevent duplicate submissions |
Once the retention period expires, data is securely deleted or anonymized in a way that makes identification impossible.
Kerkya is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age is verified at registration and confirmed through the KYC process.
If we are notified that a minor's data has been collected inadvertently, Kerkya will immediately close that account and delete all associated data. Parents or guardians may contact our support team.
Parents are encouraged to stay vigilant and ensure their children cannot access online gaming platforms. Parental control software may be used for this purpose.
Kerkya reserves the right to update this Privacy Policy at any time. Changes may be made due to legal updates, new services, or security improvements.
To stay informed about Privacy Policy changes as soon as they happen, keep notifications enabled in your account settings.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We aim to respond within 48 hours.
Kerkya takes your privacy seriously. Stay with us and enjoy with complete peace of mind.
Kerkya's Privacy Policy is not just words on paper — it is reflected in everything we do every day.
256-bit SSL encryption is active at every step, from the moment your data is sent to when it is stored. No third party can access or read your data.
Documents submitted for identity verification are stored on separate encrypted servers, and any unnecessary copies are deleted once verification is complete.
Kerkya never sells or rents your personal information. Our business model does not rely on selling advertising.
Manage your marketing preferences, cookie settings, and data sharing directly from your account settings. Changes can be made at any time.
Kerkya does not keep data beyond what is needed. Once the retention period expires, data is securely deleted or anonymized.
Kerkya's Privacy Policy is developed and regularly audited in accordance with international data protection regulations and gaming license requirements.
You've read our Privacy Policy. Register for free now and enjoy a worry-free experience on Bangladesh's most trusted betting platform.