Kerkya Terms & Conditions — Know the rules before you play

Welcome to Kerkya. These Terms & Conditions ("Terms") constitute a legal agreement between you and the Kerkya platform. By accessing the platform through the Kerkya website, mobile app, or any other channel, you are deemed to have accepted these Terms. Please read this document carefully before you start using the platform.

Kerkya has always believed that transparency is the best policy. That's why our Terms & Conditions are written in plain, straightforward language — so every user clearly understands what to expect in any situation. There are no hidden clauses and no confusing fine print.

Kerkya is an online betting and gaming platform operating under an international gaming license. This platform is strictly for adults — you must be at least 18 years old to use it. Anyone under 18 is not permitted to use Kerkya, and any account found to belong to a minor will be closed immediately.

Every user is responsible for complying with Kerkya's Terms & Conditions. In addition to these Terms, Kerkya's Privacy Policy and Responsible Gaming Policy also apply. Together, these three documents form the complete terms of use for Kerkya.

• Kerkya is for personal entertainment purposes only.
• Use for professional or commercial purposes is prohibited.
• Each person may hold only one account.
• Accounts registered with false information will be terminated.
• Kerkya reserves the right to modify the terms of service at any time.

When registering on Kerkya, you must provide accurate and complete information. Your name, date of birth, address, email, and phone number must all be correct. Registering with false or inaccurate information may result in your account being suspended or permanently closed at any time, and any funds in that account may be forfeited.

KYC (Know Your Customer) verification is an essential part of Kerkya. You may be required to verify your identity before making a withdrawal or when transactions exceed a certain amount. This typically involves submitting a copy of your National ID or passport.

• Only one account per person is permitted — multiple accounts are strictly prohibited.
• It is your responsibility to keep your account password confidential.
• You may not allow anyone else to use your account.
• It is your responsibility to keep your account information up to date.
• If you notice any suspicious activity, report it to Kerkya support immediately.

Make sure you understand the rules of each market before placing a bet on Kerkya. Once a bet is confirmed, it cannot be changed or cancelled unless Kerkya allows cancellation under specific circumstances. Kerkya is not responsible for any missed bets due to internet connectivity issues during live betting.

Kerkya sets minimum and maximum bet limits for each market, which are clearly displayed on the market page. If incorrect odds are shown due to a technical error, Kerkya reserves the right to void the affected bet.

• Your account must have sufficient balance at the time a bet is placed.
• If a match is cancelled, bets are refunded.
• In the event of a dispute over results, Kerkya's decision is final.
• Attempting to exploit system vulnerabilities is strictly prohibited.
• Unusual betting patterns may trigger an account review.
• Bets linked to match-fixing or manipulation will be declared void.

Deposits and withdrawals on Kerkya are fully secure. Transactions can be made easily via mobile banking and e-wallets. Minimum deposit and withdrawal amounts are clearly stated on the platform.

Withdrawal requests are typically processed within 15 minutes to 2 hours. However, processing may take longer if KYC verification is pending or an unusual transaction is flagged. Kerkya does not charge any fees on deposits or withdrawals, though your payment service provider may apply their own charges.

• Deposits are generally credited to your account instantly.
• Withdrawals can only be made to a verified payment method.
• Withdrawals must generally be made using the same method used for the deposit.
• Kerkya may place a hold on withdrawals if suspicious transactions are detected.
• Kerkya is fully committed to preventing money laundering.

Kerkya offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the promotions page. It is your responsibility to read and understand those terms before claiming any bonus.

The welcome bonus is available to new users one time only. A wagering requirement must be completed before bonus funds can be withdrawn. If the wagering requirement is not met, both the bonus and any winnings derived from it will be forfeited.

• Bonus validity periods are typically between 7 and 30 days.
• Each bonus has its own wagering requirement.
• Multiple bonuses cannot be active at the same time.
• Accounts found abusing bonuses may be suspended.
• Free bets are typically valid for 48 hours.

Kerkya believes betting should be a form of entertainment — not an addiction. That's why we encourage every user to play responsibly. Kerkya lets you set your own betting limits, which you can adjust at any time.

If you feel your betting is getting out of control, contact Kerkya support immediately. Our team will help you set up self-exclusion or a cooling-off period. This service is completely free and confidential.

• Set daily, weekly, or monthly deposit limits.
• Use the cooling-off feature to take a temporary break from betting.
• Requesting permanent self-exclusion will lock your account immediately.
• Accounts for users under 18 are not permitted.
• If you are experiencing financial difficulties, taking a break from betting is the smart move.

Kerkya reserves the right to suspend or permanently close any account at any time for the reasons listed below. Prior notice is not required when the closure is due to a breach of these terms.

• Registration using false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or suspicious financial transactions.
• Exploiting system vulnerabilities or technical weaknesses.
• Collaborative betting with other users.

Users may request account closure at any time. In such cases, any valid balance in the account will be refunded, but bonus funds will not be returned.

Kerkya takes your personal data very seriously. Your information is never sold to third parties. To learn more about how we collect, store, and use your data, please visit our Privacy Policy Read.

• Your data is secured with SSL encryption.
• KYC information is used for verification purposes only.
• Your information is never shared with third parties.
• Kerkya is required to share information with authorities when legally obligated to do so.

Kerkya is not liable for any loss caused by technical errors, internet disruptions, or third-party issues. The platform is provided on an "as is" basis, and Kerkya makes no guarantees regarding any specific outcome.

• Betting always carries financial risk.
• Kerkya is not liable for missed bets due to server downtime.
• Kerkya is not responsible for payment issues caused by third parties.
• Kerkya is not responsible for issues caused by the user's own device or network.

Kerkya reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints, please contact our support team. We aim to respond within 24 hours. Stay with Kerkya and enjoy responsibly.

• The date of any term update will always be shown at the top of the page.
• Copies of previous terms are available upon request from support.
• For dispute resolution, please contact support first.
• If an issue is not resolved through support, international arbitration may be pursued.